Gemstar Academy of Voice & Performance

Gemstar Academy of Voice & Music

CANCELLATION POLICY

  • 48 hours notice must be given for reschedule only, otherwise the lesson time for that week is forfeited. No exceptions - including sickness.
  • No refunds will be given for cancellation of lessons, payment is for the full term ONLY. All efforts will be made by the teacher AND student to ensure the lesson time is rescheduled within the fortnight of cancellation. (E.g – two lessons within a week)

• Rescheduled lessons must be made within the school term, otherwise the lesson will be forfeited.

  • Gemstar Academy reserves the right to refuse to teach a student if they are sick/unwell. It is the responsibility of the student/parent to notify Gemstar Academy before the Cancellation Notification period if a student is sick/unwell for their lesson.